At EL Techniques, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you interact with our website and services. By using our services or accessing our website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, and company details when you contact us or request a quote via our website, email, or phone.
- Usage Data: Information about how you access and interact with our website, including your IP address, browser type, operating system, and page visits.
- Transactional Information: Details of services you request or purchase, including billing and delivery addresses when applicable.
2. How We Use Your Information
We use the personal data we collect for the following purposes:
- To respond to your inquiries or provide quotes for services.
- To deliver and manage services you request, such as project updates, quotes, or ongoing service agreements.
- To send promotional emails or newsletters, if you have consented to receive them. You can opt-out at any time.
- To improve our website and services based on usage data and customer feedback.
- To comply with legal obligations, resolve disputes, and enforce agreements.
3. How We Protect Your Information
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. This includes the use of secure servers and encryption methods to safeguard sensitive information.
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our business and delivering our services, provided they agree to keep this information confidential and comply with privacy regulations. We may also disclose your information to comply with legal obligations or protect our rights.
5. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request corrections or deletions of your personal information.
- Opt-out of receiving marketing communications from us at any time.
- Withdraw consent for data processing where applicable.
To exercise these rights, please contact us at info@e-l-t.co.uk.
6. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to enhance your experience on our website, track usage patterns, and personalize content. You can manage or disable cookies through your browser settings, though this may affect your experience on our site.
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” at the top will be updated accordingly. Please review this policy periodically for updates.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
EL Techniques
Email: info@e-l-t.co.uk